Terms and Conditions

Terms & Conditions

A. Introduction

  1. This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable, along with the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
  2. This electronic record is generated by a computer system and does not require any physical or digital signatures.

B. Publication & Compliance

  1. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
  2. It requires publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name thefreshfactory.in (“Website”), including the related mobile site and mobile application (hereinafter referred to as “Platform”).

C. Platform Ownership

  1. The Platform is owned by The Fresh Factory operated by PMU INNOVATIONS PRIVATE LIMITED, a company incorporated under the Companies Act, 1956, with its registered office at (Enter Address) (hereinafter referred to as "Platform Owner," “we,” “us,” “our”).

D. Acceptance of Terms

  1. Your use of the Platform, services, and tools is governed by these Terms & Conditions (“Terms of Use”) and applicable policies incorporated herein by reference.
  2. If you transact on the Platform, you shall be subject to the policies applicable to such transactions.
  3. By using the Platform, you are contracting with the Platform Owner, and these Terms of Use constitute your binding obligations.
  4. Any additional or conflicting terms proposed by you are expressly rejected by the Platform Owner and have no force or effect.
  5. These Terms of Use can be modified at any time without prior notice. It is your responsibility to periodically review them.

E. Definitions

  1. "You," "your," or "user" refers to any natural or legal person who has agreed to become a user/buyer on the Platform.

F. Agreement to Terms

  1. ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THESE TERMS. PLEASE READ THEM CAREFULLY BEFORE PROCEEDING.

G. Terms of Use

  1. User Responsibility: You agree to provide true, accurate, and complete information during and after registration. You are responsible for all acts done using your registered account.
  2. No Warranty: We do not guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on the Platform.
  3. User Risk: Your use of the Platform and Services is entirely at your own risk. We shall not be liable for any consequences arising from such use.
  4. Intellectual Property: All content on the Platform is proprietary. You have no rights to claim any intellectual property associated with it.
  5. Unauthorized Use: Any unauthorized use of the Platform and Services may result in action against you per these Terms and applicable laws.
  6. Charges & Payment: You agree to pay for the Services availed from the Platform.
  7. Lawful Use: You agree not to use the Platform or Services for unlawful activities as per Indian or local laws.
  8. Third-Party Links: The Platform may contain links to third-party websites, which are governed by their own terms and policies.
  9. Legal Contract: By initiating a transaction, you enter into a legally binding contract with the Platform Owner.
  10. Indemnification: You shall indemnify and hold harmless the Platform Owner and its affiliates from any claims, penalties, or damages arising from your violation of these Terms.
  11. Limitation of Liability: The Platform Owner is not liable for any indirect, consequential, incidental, special, or punitive damages. The maximum liability shall not exceed Rs. 100 or the amount paid for the Services, whichever is less.
  12. Force Majeure: We shall not be liable for failure to perform obligations if prevented by a force majeure event.
  13. Governing Law: These Terms shall be governed and construed per the laws of India.
  14. Jurisdiction: All disputes shall be subject to the exclusive jurisdiction of the courts in Barabanki (Uttar Pradesh).
  15. Contact: For concerns or communications, please reach out using the contact details provided on the website.